How do I measure my cat?

Measure your cat quite snug, in either inches or centimetres around the neck and also around the chest (behind the front legs)
DO NOT add anything to the measurements, DO not add a 'two finger' space either.

This will give us a good starting point, and we will allow for slimming and growth/weight gain.

How to put it on and does it go over my cat’s head?

Please see the video to the left - it shows how simply the jacket lays on the cats back and you wrap the neck straps around the neck and chest straps around the chest. Nothing to push over your cat’s head!

HELP! I can't choose a fabric!

Don't worry, we may be able to help, just give us a telephone call (no later than 8pm please) or you can contact us through this page and send a picture or description of your cat. We find it really difficult to choose, that is why we have so many fabrics!

How is it that there are so many different looking jackets on the website?

We make each jacket made to measure to suit the proportions and requirements of your cat and that really depends on the measurements, age of the cat, the breed and sex too. Some breeds require a narrow neck strap due to having a shorter neck. Some need jackets more cut away on the shoulder. We try to help all our customers' cats to be as comfortable as possible and so may need to contact you for more information about your cat if needed.

What shall I do when it arrives?

Don't forget that your cat may feel very strange at first, do a little dance or a flip or two, this often happens at first but he/she will soon settle and learn to enjoy and associate the jacket with the enjoyment of getting outside to chase leaves etc. We suggest putting it on indoors at first just as not to overload the senses. Please follow the instructions on the lead training page.
Your Mynwood Cat Jacket is escape proof, providing it has been securely fitted onto your cat. It is important to fit it snug but not tight when taking your cat outside. Never leave your cat unattended.

Sizing Suggestions

We make each jacket bespoke/made to measure to suit you cat's age, sex and breed. The details below are only a guide for you if you cannot measure your cat/kitten.

Kitten Jackets are suitable for kittens - fits from 10"/28cm around the chest-behind front legs. Smaller jackets are proportionately smaller than the regular and chunky size so will often fit for a long time but will be less comfortable on the mature cat as it will press into the back of the front legs.

Adult Jackets are suitable for average/larger cats that are heavier, longer and/or chunkier than the above adult cat. This is the most popular size. These are longer in the body (Most adult cats need this size).

We make every jacket to fit your cat so the above sizes are only a guide for you. If you are unsure of size (you cannot measure your cat for any reason)We can usually estimate it for you. If your cat falls outside these measurements guidelines just get in touch. All jackets are adjustable to suit your cat for the longest time possible allowing for slimming/growth/weight gains thus being very economical too.

Please contact us for advice on size if you are unsure.

Is the jacket reversible?

Yes it is reversible, however please bear in mind that if your cat has long hair the hook and loop tape has a tendency to grab onto the cat's coat - be careful!

Can I choose another fabric for the reverse?

Yes you can choose another fabric for the reverse but unless you do, we make the jackets up with black as standard.

What time are you open?

We don't have opening times, we are available when ever at home and if you contact us by email or phone, we shall get back to you as quick as we possibly can - usually the same day at the latest

How long will I have to wait for my Mynwood cat jacket?

We usually make your jacket up the same or next day and post out as soon as it's finished.
You should receive your jacket within couple of days if you are in the UK. If you are Overseas delivery is usually within 1 to 2 weeks but sometimes it can take up to a month to arrive, although it can take only 5 days-I only send through Royal Mail International tracked service to overseas now.

Please note - European buyers may have a customs fee to pay upon arrival

Is my Mynwood Cat Jacket washable?

All Jackets are machine washable at 30°C.

Does my Mynwood Cat Jacket come with a lead?

No, sorry it does not. These are available seperately.

What if my cat has a very short neck and I require a narrow neck strap?

Please make a note on your order

Can I get a discount for being a repeat customer?

Yes you can! You must either call me 01445 731134 or email me mynwoodcat@gmail.com or message us through the contact form to order and state you are a existing customer. We will give you a discount code of 15% off your next whole order. We cannot give a discount to purchases through Etsy or Amazon.

The Velcro is getting clogged up with fur, is there anything I can do?

If you use a metal flea comb carefully use it to comb down the rough side of the Velcro being mindful of the stitching it clears it brilliantly.